Draft for review — not legal advice and not customs advice. Version 0.1. The lists below are generic; personal allowances and prohibited categories differ by country, by the traveller's nationality and residency, and by trip duration. This must be reviewed by a lawyer, and every destination rule verified with the customs authority of that country, before it is relied on. Do not publish as-is.

Prohibited and Restricted Items Policy

Version 0.1 · Draft · not in force

1. What this policy is

This policy sets out what may and may not be requested through BagFellow, and what a Traveller may and may not accept.

It is indicative, not exhaustive. An item being absent from these lists does not mean it is permitted. The Traveller remains solely responsible for the contents of their baggage and for compliance with the laws of every country they transit or enter.

This policy is not customs advice. It does not confirm that any item may lawfully be carried, imported, or exported. Rules differ by country, by the traveller's residency, by trip duration, by quantity, and by declared value — and they change.

2. The rule that sits above every list

Nothing sealed. Nothing uninspected.

A Traveller must be shown every item, unsealed and open, before accepting it. A Traveller must never accept a closed package, a wrapped gift, or anything they have not seen the inside of.

A Traveller may refuse any item, at any point before departure, without giving a reason and without any effect on their rating or standing.

If a Traveller cannot inspect it, they must not carry it. This rule has no exceptions and overrides everything below.

3. Never carried

These may not be requested or accepted under any circumstances, on any route.

4. Restricted — conditions apply

These may be carried only where the conditions are met and the destination permits them. The app must show the destination-specific rule before the Traveller accepts.

5. Generally accepted

Subject to sections 2 to 4 and to the destination rules shown in the app: clothing, footwear, and accessories; consumer electronics in original packaging with receipt; books and documents; toys and games; non-perishable packaged food; cosmetics within volume limits; spare parts and small components; stationery; and sports equipment without gas cartridges or fuel.

6. Quantity — the personal-use line

One item is baggage. Several of the same item is import.

BagFellow counts what a Traveller is carrying across a single trip and warns before they accept a second item of the same category. Carrying multiple identical items materially increases the likelihood of customs treating the shipment as commercial, with duty, delay, and questioning as a result.

Weight must sit within the Traveller's own allowance. BagFellow does not show requests that would push a Traveller into excess baggage charges. Any excess charge incurred is the Traveller's own cost.

7. If this policy is breached

BagFellow may, depending on severity: remove the request or listing; withhold release of held funds pending review; suspend or terminate either party's account; retain the transaction record; and cooperate with any lawful request from a customs authority, law enforcement agency, or regulator.

Attempting to have a prohibited item carried is a serious breach and will normally result in permanent removal from the platform.

8. Reporting

If a Traveller is stopped, questioned, or has an item seized, they should notify BagFellow through the app as soon as it is safe to do so. This is so the transaction can be paused and the funds position resolved correctly — it is not a substitute for following the instructions of the authority concerned.