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Tell us what you need and a person will read it. We reply to every message, usually within one working day.

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We use your details only to answer you. Nothing here is shared with travellers or shoppers.

Sending something with a stranger should not feel like a risk.

BagFellow fits your parcel into the spare luggage space of a traveller already heading where you're sending it. This is what we build on.

Your money is held, and released on one condition
The traveller is paid after you confirm the handover, never before.
Everyone is identified
Booking references are confirmed with the airline, and identity documents are reviewed by staff.
Proof you actually met
When the parcel changes hands, each of you scans the other's code.

Every message is read by a person, not a bot.

support@bagfellow.com

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